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Knowledge Base v2.0

Knowledge Base v2.0

By Frank
Published: Jun 16 2009

Today we are launched the version 2.0 of our knowledge base system on openDesktop.org

The questions and answers are now in the main navigation and better accessible. You can search for answered or not answered questions. We have introduced different categories and a full text search. Questions and answers can be related to specific applications or independent. We simplified the answer workflow. Now every registered user can click on the add answer button and answer a question. You can also upload 2 pictures for every question and 2 more pictures for the answer. The idea is to build a user generated FAQ and knowledge base to help new and unexperienced users.

All the data is accessible via the OCS REST API. Marco Martin already wrote a nice dataengine and a plasmoid to access this knowledge base directly from the Desktop. The dataengine will be part of KDE 4.3 Let´s what we can do with this infrastructure and ideas in the future. :-)

Our new event database is now also accessible via the Open Collaboration Services API and has its own RSS feed. But RSS is so oldschool. :-) I think integration into the Desktop or Akonadi is the future. Does somebody volunteer to help? :-)

We hope that you like the features. What do you think?

But now I have to switch from development into presentation mode. Like Sebas I have 4 talks in the next 3 weeks. Hope to see you at Linuxtag or at the Gran Canaria Desktop Summit.




 by jalpaka on: Jun 17 2009
Score 50%

hi there,
here's a short demo video where it's going to in the future...

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 by usseldridge on: Jun 17 2009
Score 50%

Just for curiosity,
why i can't see "knowledge base" tab, on my Wasp theme page?

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 Re: Question

 by jalpaka on: Jun 22 2009
Score 50%

hi usseldridge,
only several categories have the knowledge base feature. background: not every category needs it e.g. the wallpaper section doesn't need a knowledge base entry; comments and little questions can be posted in the comment section.
the knowledge base is more or less a collection of useful questions, tipps and howtos...
hope that answers your question!

best regrads,

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 Re: Re: Question

 by usseldridge on: Jun 22 2009
Score 50%

Thank for reply JAL!

my question is related to my Wasp "GTK 2.x Theme/Style" ( http://gnome-look.org/content/show.php/Wasp?content=104167 )

The "knowledge base" tab sometimes appear, sometimes no (at least until yesterday). Consider that in it there is already an entry written a couple of weeks ago.


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 Re: Re: Re: Question

 by jalpaka on: Jun 22 2009
Score 50%


ah thanks for the hint. can't reproduce it now. hopefully it already got fixed. we have an eye on it! have you cleard your cache resp. shift reloaded the page? perhaps some old css styles with newer ones?
anyway, thanks! ;)
greetings JAL

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